Blog

The Integration of AI in BPOs and Contact Centers: A strategic approach to enhancing productivity, managing attrition and producing positive customer experience

Apr 18, 2024 | Business in general, Call Center

The technological landscape continues to evolve at a breakneck pace, leaving many of us utterly mesmerized by the innovations that unfold before our eyes. Just in the last 5-6 years, we've witnessed a plethora of advancements that promise to reshape industries,...

End of 2023 Message

Dec 15, 2023 | Business in general

As 2023 comes to an end, it is time to reflect on the amazing achievements and challenges that the technology sector has faced in the past year. From breakthroughs in artificial intelligence and quantum computing, to innovations in gene editing and virtual reality,...