SD-WAN is a technology that enables enterprises to connect their branch offices, data centers, and cloud services over a wide area network (WAN) using software-defined networking (SDN) principles. SD-WAN offers several benefits over traditional WAN solutions, such as cost-savings, performance optimization, security enhancement and agility.

Cyber security is an essential part of businesses today. Whether you’re a start-up or an enterprise company, protecting your networks, systems, devices and data from unauthorized access and malicious attacks is important. Cyber security is essential for ensuring the confidentiality, integrity and availability of information in the digital world requiring a combination of technical, organizational and human factors to prevent and respond to cyber threats. It involves awareness, education and training of users and stakeholders on how to protect themselves and their assets online.

Born in the cloud, Cloud Contact Center (CCC)  is contact center infrastructure – including inbound/outbound telephony, interactive voice response (IVR), call recording, call routing and reporting – delivered as cloud-based service in place of traditional on-premise implementation.

The CCC approach addresses the key pain points associated with on-premise implementation, including the significant up-front costs reflecting the purchase of software licenses and hardware. In addition, CCaaS solutions are usually “plug and play”, eliminating the long implementation timeline.

With CCC, businesses gain speed and agility, with the ability to update the customer experience as expectations change and as new capabilities are introduced. CCC is immediately scalable and is easier to run, with no operating system, software or hardware maintenance and fewer on-site support personnel. And, CCC delivers meaningful cost savings, reducing the total cost of ownership by 15 to 35 percent.

Business continuity plan (BCP) is a strategy that ensures the continuity of essential functions and services during and after a crisis or event such as natural disaster, a cyberattack or a power outage. BCP covers aspects such as communication, personnel, supply chain, and risk management. BCP also incorporates a disaster recovery plan as a component.

Reducing downtime, data loss, enhancing company reputation, cost savings and improving compliance and security are some of the benefits of BCP.

The internet has become essential to most businesses today, connecting many applications and services such as cloud computing, e-commerce, online education, telemedicine, and more. Network connectivity connects devices and systems to communicate and exchange data over a network.

Network connectivity also enables faster and easier access to information, globally. It also improves collaboration and communication across organizations and in different time zones, and reduces costs and improves efficiency.

IoT is a system of interrelated, internet-connected objects that collects and transfers data over a wireless network without human intervention. Businesses today are motivated by IoT and the prospects of increasing revenue, reducing costs and improving efficiencies.  You can rely on Liberty Star’s expertise to help you make the right decisions.