Staffing

Staff Augmentation

Staffing challenges can significantly impact a business’s success. This is why Liberty Star Tech delivers skilled, polite, cost-effective, and English-speaking staff augmentation services. We dedicate ourselves to thoroughly vetting each candidate to ensure our clients receive only the best talent available.

Staff Augmentation

By and large, U.S. businesses are increasingly outsourcing to the Philippines due to its strong reputation in the global call center industry. Continue reading to learn why.

Key Reasons for Outsourcing to the Philippines

English Proficiency

The Philippines consistently ranks high in English proficiency, making communication seamless for tech support, customer service, and virtual assistant roles. English is one of the Philippines’ official languages.

Affordable Workforce

Furthermore, the Philippines provides a more affordable labor market compared to the U.S., helping businesses save on salary costs while ensuring competitive pay for local employees.

Skilled Workforce

Equally important, the country boasts a highly skilled workforce adept in various fields, including medical billing, cybersecurity, and coding.

Moreover, these factors make the Philippines a top choice for U.S. businesses looking to outsource various functions and services.

Seamless Onboarding

Identify Your Needs

Liberty Star Tech (LST) will deep dive & assess your business needs and goals. We learn about your business pain-points and goals for through outsourcing.

Project Specifications

Clearly outline the scope of work, deliverables, timelines, and quality of standards to ensure we are all in agreement and understand expectations.

Terms and Contracts

Discuss and agree on terms including pricing, payment schedules, NDAs, and performance metrics, documenting all in a formal contract.

Meet Your Team

LST will select the best candidates that would fit your objectvie. You will have a chance to speak with each member of your Team before we start your campaign.

Training

Provide necessary training and resources to your Team to establish a clear and concise understanding of your business, the process and benchmark.

Management

Implement open communication pathways and reporting frameworks to monitor progress and promptly address concerns. Periodically review the arrangement.

Additional Benefits of Filipino Staffing

Government Support

The Philippine government actively supports the BPO industry with fiscal incentives and tax breaks, making it an attractive destination for outsourcing.

Cultural Affinity

Additionally, Filipinos share a strong cultural connection with Western countries, fostering better customer relationships and trust.

24/7 Operations

Unequivocally, the time zone advantage facilitates round-the-clock activities, guaranteeing continuous service and support.

Get Our Informative eBook Free

Without a doubt, these factors make the Philippines a top choice for U.S. businesses looking to outsource various staffing functions and services. Furthermore, simply complete the form below to get our eBook on Staff Augmentation and Smart Scaling. It is packed full of information that will help you grow your business at a fraction of traditional costs. Additionally, it will elevate your customer service. Thus, drastically improving customer retention and satisfaction. To summarize, Liberty Star Tech is your partner in augmenting your staff and improving customer relations. To that end, we encourage you to learn more with our free eBook.